Violity Support
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Welcome to the Violity Help Center!

In the "Help" block you can find answers to the most pressing questions!

If you still do not find the answer, then, after authorization, you can always ask us a question in the "Your message" field.
We will reply to you as soon as possible.

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Why do I need a positive balance to bid?

A positive balance is required for Sellers and Buyers.

To fully participate in the auction, you must have a positive balance.

The minimum replenishment of the wallet for Ukraine is 100 UAH.

The minimum wallet replenishment for other countries is 1$, 1EUR, 1'zł.

When replenishing the balance of the wallet using the service ""Replenishment of the account with a Visa / MasterCard card"", the minimum replenishment amount will be indicated.

With a zero or negative balance, you will NOT be able to:

- place a bid on a lot;

- put the lot up for sale;

- write a comment to the lot;

- contact the seller or buyer of the lot;

- evaluate the transaction (put a review);

- get feedback from another user.

To access the above features, replenish your wallet.

Read more about tariffs in our section.

Violity for сollectors  OXO Fair

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